With this letter, my wife, son and I want to express our deepest gratitude for the service and assistance provided by your team throughout the sickness of our son. Your sense of duty and sympathy for our child greatly touched us. With your help, we better tackled the sickness and better understood the possible developments. Today, the hardest part is behind us and we have learned not only to accept but to also foresee the future in a different way. You have been supporting, faithful and understanding in all situations. Thanks to god and you team, our son feels much better today and can hope for a better life in the future. Furthermore, we want to share with you the progress of his health situation: he responds very positively to the treatment. His pedo-oncologist nevertheless recommends regular
controls. Again, thank you for all the help and efforts provided and above all for your patience during the hard times. With humanity and kindness, you have helped us understand that hope is not vain. Today, thanks to God and your team, we understand how much hope is important.